Ordering Info FAQ

Do you offer pick up in Buffalo, NY?
Sure do! I prefer this because it saves you money on shipping and saves me a trip to the post office. Email me at [email protected] before ordering to arrange this. You can pick up buttons from my home office or we can arrange to meet up somewhere. When picking up orders, you can pay by cash (preferred), credit card, money order, or paypal,

How should I format my artwork?
Use this template: Right Click to Download Template
The inner circle is a guide for what the face of the button will look like. The outer circle is the bleed edge and will be what the edge of the button will look like so feel free to let color bleed into that area (buttons look better that way). Some people also like to put websites in the bleed area, but they don't always come out right so be warned!

300dpi, and any image file will work (but I prefer .PSD or .TIFF files).

Where do i send my artwork?
[email protected] Please send all artwork as an attachment.

What is your turnaround time for orders?
Most orders will be done within 7 days depending on the size/ how many orders I have at the time. If it's going to take longer, I will let you know as soon as I receive the order from you. If you have a deadline, please email at [email protected] and I will try to get your order done quicker.

What kind of payment do you accept?
I accept Paypal, checks, and money orders. I also accept cash and credit cards for local/pick up orders.

Paypal payments are expected immediately unless we arrange something else. I will hold check and Paypal e-check orders until the check clears. If you want to mail a check or money order, email me at [email protected] and I will give you the address to send it to. Your order will not ship until the check/money order has arrived and clears.

I have a question that isn't listed here
Email me at [email protected] with any questions (big or small) you may have.